Certificate in Salesforce Business Analysis and AI
Master Salesforce Business Analysis and AI Integration to Drive Data-Driven Decisions
- Earn a certificate from E&ICT Academy, IIT Kanpur upon course completion.
- 60 hours of live, expert-led sessions with hands-on projects and real-world applications.
- Access to an AI-powered learning platform with 10+ AI tools and 50+ prompt templates.
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Beginner Level
Online Live
60 Hours
What you'll learn
- Develop proficiency in Salesforce Business Analysis, including requirement elicitation, user story creation, and stakeholder management.
- Gain hands-on experience with AI tools integrated into Salesforce for enhanced decision-making.
- Understand and apply Software Development Lifecycle (SDLC) methodologies like Agile and Waterfall within Salesforce projects.
- Execute a capstone project simulating real-world business scenarios to solidify your skills.
- Enhance your professional profile with career readiness training, including resume building and mock interviews.
Skills you'll gain
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Course Instructor

Sona Dhar
I specialize in delivering innovative solutions to achieve business goals. My expertise includes designing custom solutions, optimizing workflows, and providing comprehensive training. I excel in Salesforce Sales Cloud, Service Cloud, and Field Service Lightning, enhancing sales processes and custom
Learn from Industry Experts
Engage in live sessions led by IIT faculty and seasoned Salesforce professionals, bringing real-world insights into the classroom.
Hands-On, Project-Based Learning
Apply theoretical knowledge through mini-projects and a comprehensive capstone project, ensuring practical experience.
AI-Powered Learning Platform
Leverage an advanced LMS equipped with AI tools and prompt libraries for a personalized learning journey.
Career Readiness Support
Benefit from dedicated sessions on resume building, LinkedIn profiling, mock interviews, and job search strategies to enhance employability.